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Shelfforce uses a credit-based system for image analysis. 1 credit = 1 image = $0.10. All other API operations — reading data, creating tasks, managing stores — are free.

How credits work

**1 credit = 1 image analysis = 0.10.Oneaudit(acompletestorevisit)usesupto20images(20credits=0.10.** One audit (a complete store visit) uses up to 20 images (20 credits = 2.00).
Credits are consumed when an analysis is submitted, not when it completes. If an analysis fails due to an unreadable image, the credit is refunded automatically.

Plan credits

Every plan includes a monthly credit allocation that resets on your billing cycle date: Annual billing is available on all paid plans — pay for 11 months, get 12. Unused plan credits do not roll over to the next month.

Pay-as-you-go audit packs

Purchase top-up audit packs from the Settings page: PAYG credits do not expire and are consumed only after your monthly plan credits are used up.

API overage pricing

If you exceed your plan credits, additional images are charged at **0.10perimage(0.10 per image** (2.00 per audit).

Checking your balance

Insufficient credits

If you attempt an analysis without enough credits, the API returns a 402 error:
For batch requests, the credit check is all-or-nothing — if you don’t have enough credits for the full batch, the entire request is rejected.
Set up a scheduled job to monitor your credit balance via GET /api/v1/usage and alert your team before credits run out.